Transparency About Our Cookie Use

Cookies are small, secure text files that are placed on your device when you visit our website. They are essential tools that enable us to create a seamless and personalized premium experience. We use them to:

• **Remember Your Preferences:** To store your personalized settings like language and currency for a frictionless and tailored experience.
• **Analyze User Interactions:** To understand how you navigate our website, which helps us identify improvement and optimization areas.
• **Enhance Your Journey:** To optimize your browsing experience and ensure all website functions work perfectly on all devices.
• **Deliver Relevant Content:** To provide you with tailored content and advertising offers that match your interests and preferences.
• **Measure Performance:** To analyze website traffic and measure the effectiveness of our platform and marketing efforts for continuous improvement.

Essential Cookies

These cookies are crucial for the proper functioning of the website:

• Authentication cookies (to keep you logged in)
• Security cookies (to protect against fraudulent activities)
• Load-Balancing cookies (to manage traffic distribution)
• Session cookies (to maintain your session status)

Performance Cookies

These cookies help us understand visitor interactions with our website:

• Google Analytics (for website usage statistics)
• Page load time measurement
• Error tracking and reporting
• User journey analysis

Functional Cookies

These cookies enable enhanced functionality and personalization:

• Language selection
• Region/Country selection
• User interface customizations
• Accessibility settings

Marketing Cookies

These cookies are used to show relevant advertising:

• Facebook Pixel (for social media advertising)
• Google Ads conversion tracking
• Retargeting and remarketing campaigns
• Affiliate tracking

We use third-party services that may place their own cookies:

• **Google Analytics:** To analyze website traffic and user actions, to improve our offerings and optimize user experience.
• **Facebook:** To deliver targeted advertising and measure campaign success while respecting your privacy preferences.
• **Payment Gateways:** For secure payment processing and fraud prevention through industry-standard encryption protocols.
• **Customer Support Platforms:** To provide live chat and support ticket functions for instant help and problem resolution.
• **Content Delivery Networks:** To ensure fast and reliable delivery of website content in all global regions.

Browser Settings

You can manage cookies through your browser settings:

• **Block All Cookies** (this may impact website functionality and user experience)
• **Block Only Third-Party Cookies** while allowing essential first-party cookies
• **Delete Current Cookies** to start with a clean browsing session
• **Configure Automatic Cookie Deletion** when you close your browser

Our Cookie Consent Feature

Use our cookie consent banner to:

• **Approve or reject non-essential cookies** based on your privacy preferences
• **Customize your cookie selection by category** for granular control over your data
• **Change your selection anytime** through our user-friendly preference center
• **See detailed information about each cookie type** and understand their specific purposes

Different cookies are stored for different time periods:

• **Session Cookies:** Are deleted when you close your browser, for temporary functionality
• **Persistent Cookies:** Up to 1 year (duration depends on specific purpose and functionality)
• **Analytics Cookies:** Up to 2 years, to provide comprehensive usage insights
• **Marketing Cookies:** Up to 180 days, to deliver relevant advertising experiences

Under EU Cookie regulations, you have the right to:

• **Be Informed About Cookies** before they are placed on your device with clear information
• **Consent to or Withdraw Consent** for non-essential cookies at any time without penalty
• **Access Details About Cookies We Use** including their purpose and duration
• **Object to Use of Cookies for Marketing** while maintaining essential website functionality

We may update this cookie policy periodically:

• **Revisions are published on this page** with a clear indication of changes made
• **Major revisions will be announced by email** to ensure you are informed about important updates
• **Your continued usage signifies acceptance** of the revisions and updated cookie practices
• **Please review this page often** for the latest updates and policy changes

If you have questions about our use of cookies:

• Email: [email protected]
• Address: 123 Streaming Avenue, Toronto, ON M5V 2T6, Canada
• Privacy Officer: [email protected]